Testimonials

"We have been using Alura Business Solutions as our technology provider for over seven years. Prior to that, our network and computer issues were quite challenging and occurred on a daily basis. Every time our system went down we literally lost thousands of dollars an hour. Our entire network was decentralized, and downtime was so common we came to expect it.

Alura's experienced team assessed our situation, listened to our concerns, and educated us to the ever-changing world of technology. They brought us to the cutting edge of technology step-by-step; from document imaging and content filtering to remote backup and Sarbanes-Oxley compliance. Not only are they professionals at what they do, they're a pleasure to work with and always have a unique, personal approach to our needs. I've worked with many other IT companies in the past and was never satisfied with the results until now. Today we enjoy over 99% uptime on all our systems, which has decreased costs and increased staff and attorney productivity. The net result is an overall boost in office morale - and with a staff of 50-plus employees, that's priceless."

Dacey Keller, Firm Administrator
Grim, Biehn & Thatcher, PC.

"I have worked with Alura for over seven years in two different law firm environmentsm, with staff of 50 and 68. In both instances, their ability to identify and remedy critical issues and take an outdated system and bring it to the cutting edge of technology, was excellent. Their knowledge in dealing with multiple servers and making the backbone of your system work properly is remarkable. By putting the correct systems in place, i.e., monitoring software on the servers, they are able to be proactive, instead of reactive. Over time, this allows for fewer and fewer IT issues.

They are meticulous relative to security, which is important not only for our clients, but for financial information as well and, it provides for a smooth running system. In both environments, they have provided dependable remote access and maintained satellite offices, without compromising security. They run a very tight ship. They are well versed in the needs of a law firm - from special law firm software packages to the importance of discoverable material. They provide us with dependable and cost effective remote backups, in addition to content filtering, email archiving, updates, licensing compliance, etc. The list is quite long.

Above all, their service is impeccable. They are very responsive to issues that come up, they don't just fix them for the moment, but resolve them and follow up. They understand of the demands of attorneys and relate to the staff in a professional, courteous manner. And finally, as I am sure you know, good IT comes at a price. However, the quality of service that Alura provides far exceeds that of high-priced technology companies, at a very reasonable rate. I highly recommend Alura Business Solutions, they are extremely knowledgeable and provide quality, personal service."

Deborah J. Faulkinberry, Executive Director
Gross McGinley, LLP

"We're a service-oriented business so system uptime is critical - our business simply cannot afford downtime. Prior to bringing Alura Business Solutions on-board to handle our technology issues we faced constant computer problems and relied on old-fashioned paper dispatching.

In addition to handling our company's normal IT needs, Alura developed and continues to develop custom solutions that increase office productivity and automate our business's essential functions. Our employees now have more time for customer service, and posess a faster, more reliable computer system. The professionals at Alura are reliable and knowledgeable; they're always there for us, regardless of what time it is or how long it takes to solve a problem. In our industry, consistency like that is indispensable."

Sloane R. Six, CEO
Hazleton Oil & Environmental, Inc.

"We've been using the same technology vendor for over a decade - without any complaints. Alura Business Solutions has seen us through ten plus years of upgrades, maintenance, security, office relocations, and custom solutions. Knowing that the staff of Alura is always there for us, any time, is a comfort not only to me, but to our entire staff. I would not hesitate for a second to highly recommend their services to anyone."

Henry D. Landes, President
Delaware Valley Family Business Center
Landes Learning International, LLC

"We have been using Alura Business Solutions as our technology vendor for over five years. Having multiple locations in multiple states presented us with a huge technology barrier. Alura developed a centralized information system for our entire organization in a timely and affordable manner.

Alura's ability to troubleshoot and resolve over 95% of our technology projects remotely saves us thousands of dollars a year in travel costs alone. Plus, response time is fast, and we never have to wait for an on site service call. This allows our workplace to function smoothly and more efficiently."

Cathleen Cresta, Office Manager
TRG Healthcare, LLC

"I am pleased to recommend Alura Business Solutions for your Information Technology Services. We have consistently utilized Alura and are extremely pleased with their services. Jason and his team have gone above and beyond on moving our office from the depths of despair to a calm stress-free working environment.

Prior to Alura, our new server failed with no backup system in place, we lost valuable information and one week of down time. We also experienced daily computer and network issues. In a very short time, Alura was able to assess our situation, recommend solutions and implement them. At this time our system is running seamlessly. We have gone from daily issues to occasional issues with no downtime. They are quick to respond and if they don't have an answer they usually employ a work around until they are able to come up with a fix. They are very professional and knowledgeable and a pleasure to work with. I would highly recommend Alura Business Solutions for your IT services."

Donna Reimer, Firm Administrator
King, Spry, Herman, Freund & Faul, LLC

"We have retained the services of Alura Business Solutions since early 2008. Before that our network and computer system was quite antiquated with a hodgepodge of hardware and software issues causing constant computer problems.

Alura's team met with the township administration and assessed our situation and educated us to the ever changing technology climate. An update of our entire computer network, including the server, computers, cables, software, licenses, remote back-up, virus and spam protection was completed. Once these objectives were successfully completed, we chose to maintain an on-going relationship based on their service and knowledge of the IT industry. Alura has since installed e-mail archive as well as a complete update of the police department's IT requirements. During this past summer, we entered into a Managed Service contract with Alura for our Administration, Police and Public Works Departments. Under the Managed Service Plan we enjoy more network services and features that are usually reserved for larger companies.

We continue to rely on Alura for system maintenance, upgrades and recommendations for future projects. We are very pleased with the service provided to us by Alura Business Solutions."

Cathy Kichline, Assistant Township Manager
New Britain Township
Bucks County, PA

"I am pleased to recommend Alura Business Solutions to your company. Their services, response time and quality of work are top-notch and we have been very pleased with the work they have done for us.

Prior to our connection with Alura, we experienced frequent, challenging and ongoing computer and network issues. We were constantly calling our computer technicians, waiting days for a response, and then waiting yet additional time for them to come up with some form of a fix for our various computer/network issues. We initially met with Jason for about an hour and a half, and from that meeting, Jason was able to identify most of the corrections needed to our server and office computers. In a very short time, Alura was able to assess our situation, recommend solutions and software, and implemented those solutions with professional efficiency and effectiveness.

Currently, our network and computers run seamlessly. Because we use Alura's managed network services, Alura is usually aware of and assessing most issues before we ever know that an issue has arisen. When we do make service calls to Alura, they respond quickly and provide custom solutions for all of our needs. We have found that all of the staff at Alura is competent and qualified, and a pleasure to work with. I recommend them without hesitation."

Karen Chellew, Office Manager
Weber, Kracht & Chellew, PC.

"Alura Business Solutions has been providing computer, internet technology and technical consulting and support services to the Hilltown Township Police Department for approximately ten years. Their responsibilities have included equipment evaluation, recommendation, acquisition and installation, system maintenance and future planning for the Police Department.

Their expertise has been invaluable to keep the Police Department on pace with the rapidly changing information technologies confronting law enforcement. Jason and his staff have been professional, dependable and responsive during their tenure while maintaining the confidentiality and security so vital in law enforcement. Based on our experience with Alura Solutions, I would recommend them to any other law enforcement agency or private business seeking to improve their technology support services."

Chris Engelhart, Chief of Police
Hilltown Township Police Department
Bucks County, PA

"Prior to us finding Alura I dealt with a lot of network companies that never took the time to really get to know our systems and the needs of our company which led to a lot of frustration and lost time and money.

Once we began our relationship with Alura Business Solutions I knew right off that I finally found a company who really cared. They are dedicated to keeping our systems up to date and running the way we need them to, which has giving me the time I need to take care of our own business needs. I never hesitate to recommend Alura to anyone in need of network services."

Donna Sobel, VP Administration
Venture CDC Sales Group

"I am pleased to recommend Alura Business Solutions, who has been our IT service company for 3 years. Jason is someone I have worked with at West Rockhill Township and I have had the opportunity to observe him in a variety of settings.

Their staff has the technical and people skills that any business would find valuable. In short, I heartily recommend Alura Business Solutions to you for their energetic service record, their ability to work with people, and their record of achievement."

Greg Lippincott, Township Manager
West Rockhill Township
Bucks County, PA

"Alura has been a contractor with Hilltown Township for over three years and I can attest to their higher levels of professional integrity, as well as their technical proficiency for handling all aspects of the Township's IT Services.

Alura's customer service philosophy is second-to-none and they have been accessible at all hours to handle the most trivial to the most complex IT issues. Jason and his team work exceptional hard to form a working relationship with all staff members. More importantly, they have assisted this Township with purchasing appropriate IT equipment to meet both our current and future needs while being mindful of fiscal constraints.

I would highly encourage you to consider this firm for your municipal IT needs. They have been a pleasure to work with and I know you will come to the same conclusion if given the opportunity."

Chris Christman, Township Manager
Hilltown Township
Bucks County, PA

"We have been using Alura Business Solutions to update and maintain our computer system at our law firm for the past five years. Whenever we have a problem or need immediate assistance we can always count on Alura to get us through whenever we need.

We had new computers installed, a few old computers updated and Alura has networked our computer system so we can not only work on the other computers in the office for our desks but we can access our work from home. They are constantly managing our computer system and performing updates and installing new programs we need keep our system working properly. We couldn't be happier with Alura Business Solutions. They are very easy to communicate with and very knowledgeable. I would recommend Alura Business Solutions to any law firm or business that is looking for a company to manage their computer system."

Heather Petronio, Office Manager
Elliott & Magee, LLP